1. ENTITY RESPONSIBLE
The entity responsible for the collection, processing and use of your personal data in compliance with the legislation is the company TEFANESO Switzerland S.A., Chemin de la Colline 7, 1863 Le Sépey, Switzerland. If you wish to object to the collection, processing and use of your data by TEFANESO Switzerland S.A. in accordance with all or a part of these data protection provisions, you can inform us by e-mail, fax or letter using the below address contact details or following mail: E-mail: email@example.com
2. COLLECTION, PROCESSING AND USE OF YOUR PERSONAL DATA
2.1. PERSONAL DATA
Personal data is information concerning the personal or material circumstances, whether determined or determinable, of a natural person. This may be, for example, your name, telephone number, address or the data which we send to you at the time of your registration and client account creation. The static data which we collect, for example when our online shop is visited, and which cannot directly be linked to you, is not concerned here. Static data consists, for example, of statistics showing which pages of our shop are particularly popular or how many users visit certain pages of the TEFANESO website.
2.2. CLIENT ACCOUNT
We provide each client who registers with direct password protected access to data on his or her subject (a client account). Here you can access data concerning your orders already completed, still in progress or ready to be sent, as well as being able to register your address details and details concerning payment and the newsletter. You undertake to treat personal access data as confidential and to prevent access to it by any unauthorised third party. We can assume no liability for any misuse of passwords, unless we ourselves have dealt with the misuse.
2.3. COLLECTION, PROCESSING AND USE OF YOUR PERSONAL INFORMATION
We collect, register and process your data for the full handling of your order (including any services outside the warranty), for our client department, technical administration and the internal requirements of marketing. Your personal data is only forwarded to third parties where this is necessary for the fulfilment of the contract for invoicing or where you have given your prior consent. In handling your order, service providers who we use (such as carriers, logistics providers and banks) receive from us, for example, the data necessary for the completion of the order and its delivery. The data forwarded in this way must be used by our service providers solely for the performance of their tasks. No other use of this information is authorised or takes place by the service providers whom we instruct. Where there is no statutory obligation for us to preserve it, your personal data is deleted if you have expressed your wish for it be destroyed and if it is no longer needed to complete the tasks for which it was recorded, or if its recording is not authorised for any other statutory reason.
2.4. USE OF YOUR DATA FOR MARKETING PURPOSES
As well as processing your data for the completion of your purchase from TEFANESO, we also use your data to tell you about your orders and certain products, for marketing and to recommend products and services which may interest you. I consent to TEFANESO processing and using my personal data for marketing purposes in order to send me marketing information by e-mail and post. You can ask us at any time not to use all or part of your personal data for marketing purposes without this affecting costs other than those of sending out our basic price lists. A simple written statement (e.g. by e-mail, fax or post) is sufficient for this purpose.
For sending out our newsletter we use a procedure called Opt-in; this means we only send you the newsletter if you have confirmed that you want us to activate the newsletter service. If you no longer wish to receive the newsletter or any other marketing messages from us, you can notify us at any time without this affecting costs other than those of sending out our basic price lists. A simple written statement (e.g. by e-mail, fax or post) is sufficient for this purpose. You will of course also find a link permitting you to unsubscribe in each newsletter and product recommendation.
3. CREDITWORTHINESS CHECK
In order to offer you the best possible choice of payment options, we have to protect both you and ourselves from abuse. For this reason, we send the personal data necessary for a credit check, including your address, to a credit checking agency. Braintree company, carries out an assessment using mathematical and statistical methods. We use the information received concerning the statistical probability of payment default (“probability value”) to decide which payment options to offer to you. If you disagree with the payment method(s) offered as a result of this automated procedure, you can notify us by post or by e-mail using the following address: firstname.lastname@example.org . We will re-examine the decision, taking into account your objection. You can at any time object to the forwarding of your data to Braintree company. A simple written statement (e.g. by e-mail, fax or post) is sufficient for this purpose. However, we draw your attention to the fact that in this case only the option of prepayment will be offered to you.
5. SECURE DATA TRANSFER
With us, your personal data is transmitted under full security by encoding. This is not only valid for your order, but equally for your login as a client. For this, we use the SSL (Secure Socket Layer) encoding system. Nobody can guarantee absolute protection. However, we do protect our websites and our other technical and organisational systems against loss, destruction, access to, alteration and distribution of your data to unauthorised persons.
6. RIGHT OF ACCESS BY PERSON CONCERNED
In accordance with federal data protection law, our clients have, inter alia, the right of free access to recorded data concerning them and, where appropriate, the right to correct, bar or delete their data. We take the protection of your data very seriously. In order to guarantee that your personal data is not sent to third parties, please send your request by e-mail or post, stating clearly that you do not wish your identity to be ascertainable, to: TEFANESO Switzerland S.A. Chemin de la Colline 7 1863 Le Sépey Switzerland E-mail: email@example.com